We appreciate and respect your point of view and we will discuss each point expressed by you in our weekly meetings in order to take all the necessary measures that let us to improve our quality and avoid a similar situation in the future with other guests. Discover Swig Drinks' exciting summer lineup, featuring Flirty Flamango, Pink Bahama, and Summer Splash. Find more info about the property in the questions and answers. And these little princesses will experience the full royal treatment. Please feel free to contact us if we can do something for you. Tropical Deluxe Princess Punta Cana Resort - Punta Cana - Tropical Princess Team games: fun team games such as races, treasure hunts, soccer. Which room amenities are available at Tropical Deluxe Princess? Please feel free to contact us in advance for any special request or if we can do something for you. We have also been to Punta Cana several times before. Tropical Deluxe Princess Punta Cana Resort - Punta Cana - Tropical Princess The chemicals in the pool turned everything a greenish/yellow colour including my daughters blond hair. Iron, Mastercard, Take your money and invest in a place that is well-staffed, properly maintained and takes care of its guests. My son also contracted hand foot and mouth disease while there, I am 99% convinced it had to do with the poor hygiene of the water/facilities Room - Our room had several broken items: a ceramic table that has been glued together, the washing line and the towel hooks in the room is coming off wall. Miss Pleasant Grove and her three attendants will host a talent show as entertainment. Air circulation is minimal - the ceiling is covered in fans, none of which are turned on. San Juan Shopping Center is 15 minutes drive away. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Food was awful, service was bad, beach was dirty. Conveniently located restaurants include Gabi Beach, Aqua, and Trbol Restaurante. Iron, 39 m We are happy and thankful that you choose Tropical Deluxe Princess as your holiday destination as well as for the compliments regarding our hotel facilities. We appreciate that you choose our resort as your tourist destination but we regret that your recent stay at our property was not as you were expecting because we always try to please all our guests offering an optimal service. There are 3 pools which cater to all typesone pool on the, Scottish wedding in Tropical Princess Feb 1st, 2010. Posted by John Francis Mencarini on Oct 14, 2021, Oct 14, 2021 NOT a 4.5 star. We appreciate your rating and the time you took to share your comments about your vacations at our Hotel. 7 Restaurants 1 Coffee Shop / Creperie 1 Ice Cream Shop 9 bars with local and a selection of international 1 Sport Bar 24 hours 3 Swimming pools for adults and children. We are looking forward to welcome you again on your next trip to the Caribbean. You have the opportunity to purchase the picture, Had a good time but read this review for some important tips & info, My daughter (aged 20) and I stayed at the Tropical Princess, which is on the same grounds as the Caribe Club and the two resorts share many amenities. Book a tennis court and private classes with a tennis instructor. Cordial greetings, Federico Espinal. Garden view More. 1205 Verified Reviews of Tropical Deluxe Princess - Booking.com Tropical Deluxe 1 Kingsize bed or 2 double beds The Tropical Deluxe Rooms Tropical Princess Beach Resort have a balcony or terrace and are equipped with 1 king bed or 2 queen beds of 1.5 m, Wi-Fi, USB+USB-C connection, mini bar, air conditioning, 50' cable TV. As you may know, we always want our guests to have an excellent time while staying within us, and we are sorry because we could not please them in a 100%. Hot meals were tasty. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Our, Dominican Republic Ski-In / Ski-Out Hotels, Grand Palladium Hotels & Resorts in Bavaro, Pet Friendly Hotels in Dominican Republic, Adults Only and Adult Friendly Resorts in Dominican Republic, All Inclusive Resorts in Dominican Republic, Hotels with Kitchenette in Dominican Republic, Family Beach Resorts in Dominican Republic, Hotels near Hispaniola Aquatic Adventures Punta Cana, Hotels near PUNTO VITAL Masajes y Biomagnetismo. Tropical Deluxe Princess - All Inclusive, Punta Cana - Updated 2023 Prices When I mentioned that would not fix the state of our room or the cleanliness of the pools her response was Thank you for letting me know about the broken tiles and dirty water, I will let maintenance know. All in all a stressful and disappointing experience, made worse by the illness (hand foot and mouth) that my son contracted in our first few days there, which then was passed on to me. We ended up not using it and walking. Please feel free to contact us in advance, if you plan another trip to the Caribbean. Its fairly large and was confusing to navigate at first, but we quickly learned how to get around. Tropical Deluxe Princess | Weddings & Packages | Destination Weddings children pool is not child proof. You will find fully equipped facilities and will be able to make use of: Opening hours: open every day from 8am to 20pm. Kind regards, Federico Espinal General Manager Tropical Deluxe Princess. On Monday, the 42-year-old media personality and DJ posted a series of photos to her Instagram with her 7-month-old son Phoenix as the . Hotel Manager. Then these young royals will use their dainty manners at a luncheon provided for . 4) BEACH - absolutely beautiful! Moreover, please remember that if you have any concerns, doubts or issues, you can contact our guest service department during your stay as it's the most efficient way in which we can help you. Babysitting service (with extra charge). Reach your goals, ask for a hobie cat and start sailing! and we almost always had bacon. Cordial greetings, Federico Espinal General Manager Tropical Deluxe Princess. If you enjoy being treated like a second class citizen, dealing with staff that speak no English (very very few do) and surrounded by rude locals that the resort is filling up with, this is the place for you! Taxes and fees that are shown are estimates only. Thank you for sharing the comments of your trip. We asked for a new room due to these issues and was told not possible Buffet - most of the food is not labelled, if you have food allergies this would be complicated It is open-air dining and nothing is done to control the cats that wander the space. Read our. Airport shuttle services are not available at Tropical Deluxe Princess - All Inclusive. The property also features a tennis court, bicycles and table games. The beach was mostly inaccessible due to a swell of seaweed (not their fault by any means) that was not being cleared up - there was 10-15 feet of piled up seaweed from the shore to the beach that was at times 2.5 feet deep. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Contributions should be appropriate for a global audience. Pools and beach area was very clean. Restaurants: Buffet - the buffet is very small and poorly laid out. We really enjoyed our 10 day stay at this beautiful hotel. The tiles that make up the floor in the kids pool/splash pad are falling apart in chunks. Non-motorized water sports and archery can be arranged. Some specific examples: Bathroom toilet seat Broken.It was fixed the next day No towels in one of my friends room My brothers room had no electricity therefore no lights for a couple of hours My friend almost drowned in the pool because the ft was not what was stated on the sign. We travelled as a group of 10, 2 families consisting of 4 adults and 6 children aged 16, 14, 9, 5, 4 and the youngest 2 years old. Tropical Deluxe Princess. Best regards Federico Espinal . Sport area (2 tennis courts, multipurpose court, soccer field, mini golf, archery, table tennis and petanque). The Dominican Republic is often considered as one of the best destinations for practising golf. Had a wonderful time at this resort . Air conditioning does not work. if the writer is claiming to be someone else). The 7 restaurants at Tropical Deluxe Princess - All Inclusive offer a main buffet and Italian, Asian, Tex Mex, Dominican and Brazilian cuisines are offered in these 7 restaurants; while the 9 bars serve national and international drinks. Many are missing, and more would fall each time my son got in the water. The action you just performed triggered the security solution. 3) ROOM - being able to leave the air conditioning on during the day was perfect. The Caribe Deluxe Princess hotel is located on one of the most beautiful beaches in the Dominican Republic, Playa Bvaro. In reference to the language barrier we regret that you were not able to communicate in your native language with our employees but it is important to mention that most of our personal who are in direct contact with guests speaks more than two foreign languages, included English and French as the main ones. We enjoyed each of the pre bookable restaurants though and we had two visits to the. Entertainment staff wont leave you alone. Your goal? The incomparable beauty of the beach in Bavaro will be found in this 4 star hotel, 25 minutes from Punta Cana Airport, with an architecture that complements and integrates into the beautiful environment, the quietness of the spacious light gardens next to the delightful swimming pools for adults and children. Learn windsurfing taking classes with a professional instructor. Reservations E-mail | res2.caribe@princess-hotels.com On entering our room we were gob smacked, WHY? Honestly, Federico Espinal General Manager Tropical Deluxe Princess. Copyright 19962023 Booking.com. A few things went horribly wrong. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Tropical Deluxe Princess - All Inclusive 4-star property Playas De Bavaro, Punta Cana, La Altagracia travelocity Price Guarantee Photos Rooms Reviews Amenities See More Photos 3.9 out of 5 Good! 5) STAFF - mostly very friendly. The reason for writing this review is to share for a fresh-wedding Scottish couple some pictures from their wedding. Regarding the locals behavior we would like to apologize for the inconveniences that you might have faced as consequences of the multitude of local visitors, and we really feel sorry if the local residents made them feel uncomfortable. Tropical princess has areas specially designed for kids, special activities and a large numbers of entertainment activities for kids to have fun. Want to enjoy the magnificent beaches of the Dominican Republic by kayak? 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Dear 757lucyc. 7. The staff in the lobby at tropical are ALWAYS the most attentive and caring. We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. We are glad that you choose our resort as your tourist destination and we also appreciate the positive comments regarding our hotel and its facilities. We highly appreciate your comments that will be taken for sure as a constructive critique in order to take corrective action and avoid a similar situation in the future with other guests. The next day we had to hunt down a cleaning person to ask for towels personally. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. We hope to have another opportunity to be your host if you return to Dominican Republic as we are sure that we can do it better in the future. Dear Angelcake65. We appreciate that you choose our resort as your tourist destination but we regret that your recent stay at our property was not as you were expecting because we always try to please all our guests offering an optimal service. 3) POOLS - All three pools are very lovely. Iberostar Golf Course is 3.8 km from the venue, while Splash Water Park is 2.5 km away. Work out and tone up fast while having a great time in our aerobic classes. kids club but we didn't use it). The only renovations to reccommend would be the bathrooms, as they were not exactly perfect.. Other than that, the rooms were always cleaned and the fridge was stocked with soda and water. 178.62.196.228 Not a big drama but my concern was it was up on the high stage and the access was a flight of steps and no safety railings etc. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Pools - the pools were absolutely filthy. La CavaGourmet restaurant & Platinum Restaurant Mediterranean restaurant. By creating an account, I agree to the Expedia, By signing into my Expedia Rewards account, I agree to the Expedia, To finish creating your account, please click the link we just sent to. Check-in: 15:00. Gerente General. My son tripped several times on these tiles getting in and out of the water. I will definitely return, and highly recommend. - The people who served the free drinks, served white people who spoke English first. A la cart rest. Thiefs - if you leave anything of value in the room. TROPICAL RESOURCES INC (UT) - Descartes Datamyne The service was the best I ever had. The swim-up bar pool water was algae filled and entirely murky that you could not see the bottom. Tropical Deluxe Princess - Voyages Rabais Front desk was ok, English not being their strong suit. Cloudflare Ray ID: 7facfcea8e8b494b Enjoy the music while you tone up in the swimming pool. Positives- 1) GROUNDS - just stunning. 2, rooms are very damp to the point it makes your clothes damp and smelly from air-con not working correctly. Tropical Deluxe Princess offers 184 Superior Room Suites and 124 Family Room Suites (with a master bedroom and a second connected bedroom), all fully equipped and perfect for families with children thanks to the full-service and spaciousness of the rooms. To edit a review youve already submitted, contact our Customer Service team. It mainly consisted of the children watching mini disco songs on a big screen with minimal interaction from the animation team. TROPICAL DELUXE PRINCESS $138 ($229) - Tripadvisor this is our second trip to the same resort which says an awful lot for it friendliness .

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