CUPSHE is about living life to its fullest. The patterned design makes it look more expensive than it is. Yes, Cupshe is a legit website and is not a scam. Here are the steps to follow: After you complete these steps, the company will reach out to you with further instructions. The next day, I got an email confirmation from my apartment building that my package arrived. According to the BBB, Cupshe is based in China. we are not responsible for any returns until they reach our return address. I opted to use the VIP Free Expedited Shipping 5-7 Business Daysshipping method because a) it was free b) the $12.99 option still could have taken 5 business days. The company refuses to issue one? World. Reload the page and repeat your search. So flattering and looks way more expensive than it is and comes in 20+ colors! Budget-friendly. . If your order contains pre-order marked items, that means that the item is sold out and will take days to get restocked. Please allow up to 15 business days before the credit appears on your credit card statement (PayPal refunds will be transferred immediately). Please adhere to our return procedures so that we can assist you as soon as possible. Our return page provides information on the return process, including eligibility, timeframes, and refunds. Wish for her understanding. there is a quality issue. Cupshe Swimsuits Review - Must Read This Before Buying Mostly everything is under $45! Our swimwear comes with a removeable hygiene liner to ensure your safety - return items Now lets talk about Cupshe Coverups! Cupshe responded on April 17, 2023 that the items had already shipped (they had not reached **** yet) and so the order could not be canceled. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Create a website or blog at WordPress.com. If you're not absolutely in love with your Cupshe order, we want to make it as simple as possible. Well help you generate any legal document you may need for the case, get it notarized online, and fax it instantly. cannot be Unfortunately, we only offer return labels for, If you placed the order via the registered account, you can request a return or an exchange by Copyright 2023Site Powered by Pix & Hue. Swimsuits range in all kinds of styles, and colors, and are available up to 4X. Some keywords I use are: These are my personal favorite types of Cupshe swimsuits to look out for, and the search bar pulls up great results- so its a great user experience! Receiver: EL GCRMA 115 Im ordering 10 suits off their site and want to know how much return shipping out potentially be. The majority of Cupshe 2-piece swimsuits are bundled together so when you order your size its for both the top and bottom. By clicking the Order History link on the account page, you can ask for a return or an exchange if you placed the order using the registered account. to expect to receive your refund: *If you do not receive a credit to your account within timeframe Bracelets, earrings, bags, beach blankets, towels, swimming rings, and floaties are not eligible for returns (unless there is a quality issue). We are sorry to see that this experience did not meet her expectations. Refunds may be issued to your original account or as a coupon that can be used to make purchases on Cupshe, depending on the refund option you select. I responded on April 17, ********************************************************************************************* possession of the package, meaning there was no way for it to arrive within the promised time frame. Ill never shop with them again. Cupshe Return Policy Reviewers satisfied with Cupshe most frequently mention customer service, bathing suits, and great quality. I just emailed Cupshe to let them know I can just drop the package off but will need top know how I can give them proof of delivery. Find out in this thorough Cupshe review. Nothing works! Based on our return policy, only with necessary information as requested can we process full refund. * Please take note that since we are currently unable to provide a free returns service, return shipping will be at your expense. We will need you to provide relevant documents and share your updated account information so From there you can see your order history and easily facilitate an exchange. I have this in black and olive green. The dresses are not the best quality, as expected with the price point, and I would order with a word of caution. Orders placed using coupons given to you by our customer service are not eligible for returns. If this is completed, only then do you get your money back, and you are still out shipping costs. 30 Best Swimsuits for Big Busts that Support (2022). Please follow I didnt buy mix and match lingerie, I bought the fete top and bottom bikini set. We will send you the return address as soon as you submit your return request. not be returned or exchanged. I contacted Cupshe today, June 20. Remember to provide photos for us to review to proceed to the next step of the return process. Add both to Cart. Best Bikini Brands 2023 - Forbes Vetted Expand more similar stores that offer free returns & exchanges, (Optional) Include a photo to illustrate your review of Cupshe's free returns & exchanges, Yes. Gift cards, beach blankets,swimming rings, sunglasses, jewelries, hair accessories My guess is Cupshe takes a while to process online orders and covers their tracks by expedited 1-day air shipping once the items are processed. Cupshe has a great search bar that pulls up the exact style I am looking for. To create this review, Ive ordered a few things from Cupshe, including this long crochet swimsuit coverup, and the quality really surprised me. Returns & Exchanges - Cupshe NZ (Pictured Above) Black Knotted Scalloped One Piece Swimsuit: Pretty much obsessed with this one. But is Cupshe legit? Items advertised as embroidered are not embroidered. Returns 116. We regret to know that the experience did not meet the customer's satisfaction. All my business is going to Amazon. Yes, you can adjust the currency to any country you live in or want to send to. Risk being out my original $68.20 completely, or take the $13.60 shipping loss and follow through with the refund? They said if it had not arrived on or before April 20, 2023 to contact them again. We can only issue refunds to the original form of payment, so if your card closed or Never shopping with them again! Please provide relevant photos to our Customer Care Team for review. To get your orders to you as fast as possible, some orders may arrive in separate packages. For items in stock, Return requests made after the return window has closed (30 days from the delivery date) do You can use the following chart to get an idea of when to anticipate receiving your refund after we receive your return package and decide that it qualifies for one. with a combination of a coupon and regular form of payment, only the amount exceeding the coupon Selena Floral V Neck Dress: Love the bold yellow and white color on this dress. Ruffled V Neck Cropped Cami. We will help you decipher the Cupshe return policy in this guide! They are telling me there is still an open case and they need more information. Firstly, we take the quality of our garments very seriously, and we always aim for our products to meet our customer's satisfaction. Service 131. International Association of Better Business Bureaus. If you have not received your entire order by the expected delivery date, please contact our For me, this has always been a concern, especially since I have a larger chest, and I usually like to order a cupped-size swimsuit top or the largest size usually available. As someone who is midsize, 6 feet tall, with a large chest finding a dress that was not only long enough but fit all the other areas of my body was a challenge for my body type. Once you submit your request for return, we will send you the return address. not qualify for a return. The customer initiated a return request for the whole order. We take great pride in the quality of our products, and if there is anything wrong with it, we want to fix it. Once we've received your returned package, we'll take care of the rest and process your The worst! READ NEXT: 13 Favorite Cupshe Swimsuits I Wear All Year Round. Check website However, Cupshe does offer coupons and discount codes . As a matter of policy, BBB does not endorse any product, service or business. We would like to apologize for any inconvenience or frustration this may have caused. process. Is the Cupshe return policy too demanding? Some reports from the BBB have claimed that Cupshe takes online orders & payments, but does not deliver merchandise. I was a bit surprised because I didnt even know that the order shipped. Privacy Policy. I need to return 3 of the 6 I ordered and Im trying to decide if its cheaper to ship them back since the package has chinese all over its mailing label or keep them and take a 60% refund of the purchase price. The quality is great on this swimsuit, and the fit is amazing. We take pride in the quality of our pieces and if it's anything less than great, we want to make it Cupshe is a legit brand based out of China. We are sorry to know that the experience did not meet her expectation. I reached out to Cupshe via email stating that I had not received my order. I have bought similar styles on Amazon within the same price range, and Cupshe Swimsuits are considerably better. In fact, I have a full youtube video of my trying on a few styles from Cupshe- even the ones that didnt work out. But hold up, Cupshe has Swimsuit separates too! Refunds are credited to the original form of payment. Does Cupshe accept in-store returns? They have taken days to respond so that is unlike your fairly quick responses. AL Allison 5 reviews GB Updated 29 Jun 2023 Buyer beware The quality of the clothes is very poor and if you want to return an item, they will only give you a 70% refund (or 130% in store credit - as if you would ever order from them again! We appreciate your understanding. I ordered the Fete solid green bikini set in medium and the top was way too small, literally 75% of my breasts were hanging out. Stylish and affordable swimwear, beachwear, dresses, and jumpsuits for women from sizes XS-4X. Advertised clothes are not as pictured and sized way too small. to make sure it can be used as a valid form of payment. $20 Off With Code No need to cut corners with this awesome Cupshe US coupon code! Once we receive the return package and determine that (Obstacle #2: Their policy states Items can be returned or exchanged generally for any reason, quality or size problems or other reasons accepted by our customer service. They specified that quality or size problems were accepted so I made sure to state that each suit was being returned because of one of those issues). I was leaving for vacation and needed the merchandise for the trip. Cupshe offers a wide variety of size-inclusive trendy styles. However, it appears that they do have warehouses located all over the US, and these are frequently where US orders are shipped from. Is it worth spending money on Cupshe? How many bathing suits fit in the medium flat rate box? When we receive your package, we will process your refund as soon as possible. Return policies can vary widely between retailers, and its not always easy to find all the specifics. Cupshe item. Your swimsuits will be delivered when you order items from Cupshe, and they are made of genuine high-quality materials. Check out my other swimsuit blog posts: 13 Favorite Cupshe Swimsuits I Wear All Year Round, 30 Best Swimsuits for Big Busts that Support, Best Amazon Swimsuits for Women Under $40, 27 Long Sleeve Swimsuits that are Actually Cute, Watch my Cupshe Swimsuit Try-on on Youtube. Please pack all items you are returning and print the return label in size 102x152mm and stick it on your return package. See details. Off the Shoulder Smocked Dress: Such a cute off-the-shoulder neutral dress. 5. We appreciate your understanding. com for assistance. Had a return because the suits did not fit properly they do not give return shipping labels but said they would reimburse me my shipping cost never said anything about it would need return via ****** cause I would not have agreed to this then they say they will send it back to my credit card but want all of my bank account information. You won't pay for return labels when you create them - they're only added to your invoice when they're used. item, don't worry - we'll make it right! Pretty much saying it was my problem that I didnt have a shipping slip but gave me an address to ship it too but still wanted the slip. How Does the eBay Return Policy Help You Deal With Unwanted Items? But for me, I need the ability to easily try things on before making a final decision to purchase. Please Note You Have 14 Days To Exchange Or Return Items Discounted Or Sale Items. You see their swimsuits everywhere all over social media, especially while scrolling through your Instagram feed. made the purchase, you will need to contact your bank directly for information on how to receive the I noted at the beginning of this post that the Cupshe Return Policy was a Cupshe Miss. Become a verified brand rep for Cupshe and amplify your brand's voice on Knoji. The overall quality and style options are great for when I want to switch up my beach outfit looks. Made from the highest quality materials, our collection fits and flatters women in every body shape. They will input a lot to provide all Cupshe customers of suits with a better performance. Seems like you should just take the store credit, right? Love swimsuits like me? We will simplify Cupshes terms and introduce you to DoNotPaya real game-changer when it comes to initiating returns. I would like my money back. Pictures of the product are just for your reference. Shipping 128. Check the, Yes. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I find that Cupshe Swimsuits are actually good quality considering the price point. Considering the delivery was supposed to take from 5-8 days, I emailed to make sure I would still receive the package in advance of my vacation. full list of beach wear brands that offer free returns & exchanges. leap into electronic typesetting, remaining essentially unchanged. The specific price is as follows: 1 Where should I send my returns? Remember to take extra care to pack your return package properly so they don't get damaged You can use Cupshe coupons to unlock discounts at their website. Please be Tip: USPS allows you to set up tracking/delivery updates via SMS messages. And because this had no support in the back due to the low-cut style, I just felt too loose in the top area to feel comfortable at the beach. Brutally Honest Cupshe Review: Everything You Need To Know Before Buying In most cases, refunds will be offered to the same credit card or PayPal account utilized for the original purchase. This is ridiculous. 50% Off Cupshe Discount Codes & Coupons August 2023 I was SO HAPPY to have found this article on Cupshe because you literally saved me A LOT of back and forth and trouble. Heres some thoughts: Just a simple NINE STEP PROCESS, totally designed for you not to bother with it. A return has already been requested for the same order. If the photos provided do not meet the standard requirements your order will not be accepted for a return. Before making a purchase, please carefully review your payment information and double check If you made the purchase as a guest, please click Start Return in the website footer to check the status of your refund. clicking the ". The purchase qualified for free "expedited" shipping of 5-8 days, with one day for processing. Anyway, we ensure to transfer the tax fee to her if she provides the relevant proof. If we made a mistake and sent the wrong For the BBB EU Privacy Shield independent dispute resolution program, please click here. You need to request a return by clicking the "Order History" on your account page. This indicated to me that the order had been processed and was now in the 5-8 day "shipping" stage. Cupshe will happily accept returns and exchanges 30 days from delivery. Please send the package back by mail, rather than express. Sue it in small claims court! right. Incase you receive the wrong item, please get in touch with us and we'll try and sort it out for you Note the return policy. Did you email the email listed on their return policy page? OFF. What should I do? This swimsuit has ruching along the stomach to hide any unwanted attention- which is super flattering for all body types. We currently are unable to offer a free returns service. 4. us. funds. I find that Cupshe Swimsuits run true to size. It did not arrive on or before April 20, 2023. Please pack your return item(s), print out the label, and simply stick it to your return package. I emailed them back, all in this same email chain the tracking number and a picture of my receipt from the post office and theyve replied to me (4 days in now) that my credit card will be refunded in 3-5 days. Hmmm Also, there is no company at this address. 3. I also ordered a cover up that was awful- it was really a sweater with holes and not really a pool/beach cover up. Get Discount . My definition of mix and match would be a different top and bottom and bathing suits are not lingerie. PayPal refunds will be transferred immediately. Yes, NINE! In the window that pops up, make sure Location is set to Allow or Ask. Cupshe Returns Is the return of Cupshe free? canceled, you will need to contact the bank directly for further information. Thank you before I made a big mistake who doesnt offer free returns?! Cupshe is a Chinese company with a warehouse in New Jersey that is well-known for its reasonably priced swimsuits, coverups, clothing, and accessories. Cupshe Return labels - Sendle Support AU Required fields are marked *. Just me speculating. BBB Business Profiles are subject to change at any time. . Cupshe | Complaints | Better Business Bureau Profile Cupshe.com Shipping & Delivery Time in the US. We're Cupshe - a California - inspired swim and beachwear brand founded on quality, affordability, comfort, and style. Sit back and relax while we do the work. I purchased a few items from Cupshe in order to write this review, including this underwire bikini (obsessed) and a long crochet swimsuit coverup, and I was pleasantly surprised by the quality. I couldnt wear any of the suits I originally ordered anyways so why keep them? I bought a bathing suit. get We found that there is no sales tax in her order. View the, No. Cupshe is a China-based brand headquartered in the US, founded in 2015 by a team that celebrates the beach lifestyle. To sum it up, the swimsuits that were a miss for me were off because of fit for my body. If you need more help, feel free to contact our Customer Care Team. If you've received a package with an item missing, it's most likely one of two things: 9. Incase you receive a damaged or defective item, please get in touch with us and we'll try and sort They replied to the initial refund request pretty quickly but then DAYS went by. Hope you get your issues resolved! Cupshe Australia | Women's Swimwear, Dresses & Beachwear Cupshe Deep V Wired One Piece: If youre looking to show off some cleavage, this deep v one-piece swimsuit is for you! View the, Yes. it out for you as soon as possible. Shop all Cupshe Women's Ruffled Lace Up One Piece Swimsuit - Cupshe $39.99When purchased online Out of Stock About this item At a glance Removable Cups Fit & style Ruffle Wide Strap Lace Up Back Removable Padded Cups Ruched Front Material: 80% Nylon, 20% Spandex Specifications Sizing: Womens Material: 80% Nylon, 20% Spandex Fit: Casual Fit There are only four steps you need to follow: We will ensure your request is processed by the date you chooseyou only need to provide a specific date, and we will take care of the rest. Cupshe has always had great customer service! Download this theme now and make awesome site today. If youve ever taken up on a free trial offer that turned into a paid subscription automatically, you know what it feels like to be tricked. It was not as advertised when I received it. No, Cupshe does not offer free returns & exchanges. In order to issue your refund to your secured account, we will need you to share any updated account information and provide pertinent documentation. Nevertheless, I initiated the refund and the process was horrible as you have described. Cupshe Reviews | Read Customer Service Reviews of cupshe.com - Trustpilot I have not even received an email stating that they got the two items back and are starting the return process. I dont know what else I need to do and they need to refund my money. We provide USPS return labels for your items with costs starting from as low as $5.99. Yes, pre-order items are refundable. Returns & Exchanges - Cupshe UK Shedding Some Light on the Cupshe Return Policy. BBB Business Profiles may not be reproduced for sales or promotional purposes. In case you have any query, please do not hesitate to get in touch with our customer service on: Order cancellation and refund is just accepted within two hours following verification of order. A Curvy Girl's Cupshe Review: Essential Things To Know Before You Buy (2023) As a body-positive blogger, I'm always keeping my eyes open for companies offering cute products that fit my fellow curvy babes in trendy styles, but also have affordable prices and a mission to empower women everywhere.. Cupshe isn't branded as a plus size swimwear company, but Cupshe bathing suits go up to . Cupshe not only has swimsuits and coverups, which they are most known for, but Cupshe also has a wide variety of summer dresses and loungewear. Only orders purchased on Cupshe.com or the official Cupshe App can be returned; we cannot For all Q&As Please Click on our FAQ page. We offer different options for return. You must speak with the bank directly if your card has been closed or canceled because we can only issue refunds to the original form of payment. In this frank Cupshe review, Ill outline everything you should know before placing an order. Email 1: Per the policy, I initiated the return process by sending an email to customer service. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Cupshe has {1} locations, listed below. We may earn a commission if you decide to make a purchase through our links, at no cost to you. The shipping label on the package said express 1-day air. For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelry, hair accessories and items But what exactly is Cupshe, is it even legit or good quality? Incase you receive the wrong item, please get in touch with us and well try and sort it out for you as soon as possible. I've received a damaged or defective item. Im also dealing with this. Just head over to their returns page here > Cupshe Returns, fill in, and send back and you get your refund or exchange easily. It has survived not only five Company: EL GCSS 115 PLease helpIve left emails, messages, comments on FBtrying to get them to respond. Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Empower women everywhere to look and feel their best in quality, stylish, affordable swimwear, reads their companys mission statement. Oakleigh Twist-Front Slub Knit Tee. Ive had the Best customer experience with them for iver three years. Denim V-Neck Mini Dress. Save my name, email, and website in this browser for the next time I comment. CUPSHE Women Satin Dress Backless One Shoulder Flared Short Sleeves Mid Make sure you click Allow or Grant Permission if your browser asks for your location. Once we reply to your request, you will receive refund options. III. Since our inception in 2015, we've built an incredible community of women who move forward in confidence, comfort, and style. START A RETURN - Cupshe Canada Within 30 days of the delivery date, we will be happy to assist you in exchanging for the proper size. 6. While we understand your request for a full refund based on the available tracking information, we need confirmation from our logistics team before proceeding with the refund process.However, we are sorry to inform you that we have confirmed with our logistics department that your order was lost in transit. They also have refused to answer me since my inquiry. Well guide you through the process. Please print the label and tape it on your return package. What Everyone Should Know About the Walmart Return Policy, Don't Let the Costco Return Policy Give You a Hard TimeDoNotPay Can Help, All You Wanted To Know About the Ulta Return Policy, Everything You Have Ever Wanted To Know About the Nordstrom Return Policy. It did not fit and I returned the bathing suit but they wanted the receipt from there tracking number.

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